Privacy Policy

Last updated: 04 November 2026

Who we are and our role as data controller

reportlyo operates this commercial website as the data controller under the UK GDPR and the Data Protection Act 2018. We are responsible for deciding how and why personal data is processed when you interact with our professional hub focused on live television production topics. Our registered address is The Greenhouse, MediaCityUK, Salford, Greater Manchester, M50 2EQ, United Kingdom and you can reach us at [email protected] or 0161 886 5300 for any data protection queries.

Scope of this notice and who it covers

This privacy notice applies to all visitors and users of the website who are located in the United Kingdom. It explains how we handle personal data collected through the contact form, cookie banner interactions, and any other site features. The notice does not cover third-party websites linked from our pages, nor does it apply to data processed by our clients or partners in their own capacities.

Categories of personal data and sources

We collect personal data directly from you when you submit the contact form, which may include your name, email address, message content, and any other details you voluntarily provide. Additional data such as IP address, browser type, device information, and usage patterns are collected automatically through cookies and similar technologies. We do not obtain data from third-party sources or public records unless you have explicitly authorised such sharing in a separate context.

Purposes of processing and legal bases

We process contact form data to respond to enquiries about our live television production resources, with consent or legitimate interest as the legal basis depending on the nature of the request. Usage data supports website functionality and analytics under legitimate interests to improve service delivery. Cookie data enables essential site operations under the legal basis of legitimate interests or consent where required by PECR. Marketing communications, if opted into, rely on consent. Each purpose is limited to what is necessary and proportionate.

Whether providing data is required

Supplying personal data via the contact form is entirely voluntary. However, if you choose not to provide certain information we may be unable to respond to your enquiry or deliver the requested assistance. Essential cookies are required for basic site navigation and declining them through the banner may limit functionality such as form submission.

Cookies and similar technologies

We use cookies and similar tracking technologies to remember preferences, analyse traffic, and ensure secure sessions. Details of the specific cookies deployed, their purposes, and how to manage them are set out in our Cookie Policy, which is accessible via the site-wide cookie banner and should be reviewed alongside this notice. You can adjust your preferences at any time through browser settings or the banner controls.

Processors, recipients and legal disclosures

Personal data may be shared with trusted service providers acting as processors, including hosting providers, email delivery services, and analytics platforms, all bound by contracts that require appropriate safeguards. We may also disclose data where required by law, such as in response to court orders or regulatory requests from UK authorities. No data is sold to third parties.

International transfers

Some processors may be located outside the United Kingdom. In such cases we rely on UK adequacy regulations where available or implement appropriate safeguards such as standard contractual clauses approved by the Information Commissioner to ensure an equivalent level of protection for your data.

Retention periods

Contact form data is retained only for as long as necessary to handle your enquiry and for a further limited period to maintain records of correspondence, typically no longer than two years. Usage and cookie data are kept for periods ranging from the duration of your session up to twenty-six months depending on the specific technology and purpose, after which they are deleted or anonymised.

Security and data-minimisation practices

We apply appropriate technical and organisational measures, including encryption in transit, access controls, and regular reviews of data handling procedures, to protect personal data against unauthorised access or loss. We collect only the minimum data required for each stated purpose and avoid retaining information longer than justified.

Your data subject rights

Under UK GDPR you have the right to access your personal data, request rectification or erasure, restrict or object to processing, and request data portability where applicable. To exercise any of these rights please contact us using the details above, providing sufficient information to verify your identity and locate the relevant records.

Withdrawing consent and objecting to direct marketing

Where processing relies on consent you may withdraw it at any time by contacting [email protected] or adjusting settings in the cookie banner. You also have an absolute right to object to direct marketing and to any profiling undertaken for that purpose. Withdrawal will not affect the lawfulness of processing carried out before the withdrawal.

Right to complain to the supervisory authority

If you are dissatisfied with how we handle your personal data you have the right to lodge a complaint with the Information Commissioner’s Office, the UK supervisory authority. Contact details and guidance are available on the ICO website.

Children and age restrictions

Our website is intended for professionals and adults engaged in television production. We do not knowingly collect personal data from children under the age of eighteen. If we become aware that data from a child has been provided we will delete it promptly.

Automated decision-making and profiling

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects on individuals. Any analytics performed are used solely for improving the website experience and do not result in automated decisions about you.

Changes to this policy

We may update this privacy notice from time to time to reflect changes in law, technology, or our practices. The date of the most recent revision appears at the top of the page. Continued use of the site after an update constitutes acceptance of the revised terms.